‘How to Apologise’ is part of the Signify Pollen Series. The How to Apologise series is designed to equip you with the knowledge and understanding of why apologising is so important. Kevin Hancock said, “Apologies aren’t meant to change the past, they are meant to change the future.” The way we respond when we do something wrong defines how we move forward. This series aims to help you to gauge what appropriate and inappropriate behavior is. You will look at the reasons why we don’t apologise and you will be provided with simple steps to help you make a sincere apology.