Telephone Etiquette

The purpose of Telephone Etiquette is to make you better at your job! You will be given practical opportunities to apply your knowledge to actual situations. Each POD gradually builds upon the foundation of the previous, equipping you as you go. This series will help you pinpoint the areas in your etiquette that need work, while telling you why it is important to do so. This course is designed to be fun, while at the same time equipping you to excel in your telephone etiquette.

The purpose of Telephone Etiquette is to make you better at your job! You will be given practical opportunities to apply your knowledge to actual situations. Each POD gradually builds upon the foundation of the previous, equipping you as you go. This series will help you pinpoint the areas in your etiquette that need work, while telling you why it is important to do so. This course is designed to be fun, while at the same time equipping you to excel in your telephone etiquette.